We are committed to protecting the privacy of all personal information that we collect from you and to complying with our obligations under the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles (APPs).

Purpose of collection
We collect your personal information primarily to enable us to provide you with products or services. We may also use this information to promote or market related products or services to you.
If you choose not to provide certain personal information, we may not be able to provide you with the products or services you require, or an appropriate level of service.
Sometimes we collect personal information from a third party or from a publicly available source, but only if you have consented to your information being used in this way or would reasonably expect us to collect it in this way. We only collect this information from companies or sources that are allowed to disclose it to us.

Type of information collected
The personal information that we collect includes:
• name, ACN or ABN, address, contact details
We may store the personal information we collect from you in various forms, including through an electronic record system. We will comply with the APPs and this Privacy Policy, in respect of your personal information in whatever form that information is stored by us.

Methods of collection

We will collect personal information directly from you when:
• you make an application for, or sign our agreement for, the provision of our products or services; and
• you request any information regarding our products or services in person, by phone or via the internet.
We also use other external service providers for the following purposes:
• for web hosting services for this website; and/or
• to gather non-personal information (using cookies) in order to evaluate the website’s effectiveness, for example, online marketing activities.
We may collect cookies from you about your visit to our website to help us to improve our website. For information on disabling these cookies, please go to the privacy settings section within your browser
We may also use analytical web tools such as Google Analytics to collect visitor information for us to better understand how to improve our products and services for you.

Use and Disclosure

We will only use your personal information in accordance with the APPs set out in the Privacy Act.
We will not sell your personal information to any third party for commercial purposes.
We may use your personal information for the following purposes:
• verifying your identity;
• providing you with our products or services;
• providing you with information in relation to the use of our products or services;
• administering and managing those products or services, including charging, billing, and collecting debts;
• promoting and marketing our products or services to you;
• internal management purposes, complaint handling, and quality assurance.

In providing our products or services, we may disclose your personal information to:
• government agencies;
• credit-reporting and fraud-checking agencies;
• our related companies;

You can withdraw your consent to our disclosure of your personal information by advising us in writing at any time.

We will not disclose your personal information to anyone, other than as set out in this policy, unless:
• you authorize us to do so;
• your safety or the safety of others in the community is at risk; or
• we are required or permitted to do so by law.

Storage and Access
We will store your personal information in a secure environment where it is protected by a combination of physical and technological measures. We have taken all reasonable steps to carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

You have a right to access your personal information. You may request details of your personal information by contacting on info@domesticscience.com.au.

Accuracy and corrections
We will take reasonable steps to ensure your personal information is accurate, complete, and up to date. If you believe that any personal information, we hold about you is not accurate, complete, or up to date, then please contact info@domesticscience.com.au.

We will take reasonable steps to ensure that the third parties do not breach the APPs. While we cannot share with you details of our entire security system for safety reasons, if you have any questions, you can always contact us at info@domesticscience.com.au.

Making a complaint
If you have any complaints or feel that there has been a breach of the Australian Privacy Principles, or a registered APP code, you can call or mail us.and, you may make a complaint to Australian Privacy Commissioner.

Further information
For further information regarding this Privacy Policy, please contact us on 0406530764 or info@domesticscience.com.au.